Download hp system image recovery file

You might be asked to enter an admin password or confirm your choice. Some utilities need to be copied to the recovery drive, so this might take a few minutes. Double-click the recovery image.

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All forum topics Previous Topic Next Topic. New member. If you get a Requested resource is not available error message, check your network connectivity and restart the process. What if a 'Disk not selectable' message displays? What if the process fails during the USB format? If the download process fails during the USB formatting, check for the following items.

What should I do if the process fails when applying the file to USB? If the download process fails when applying the file to the USB device, check for the following items. It might be necessary to disable secure boot in the BIOS in order to start the computer using recovery media. Use one of the following methods to open the Computer Setup Utility, and then choose your device type below for steps to disable secure boot.

Turn on the computer and immediately press the F10 key repeatedly, about once every second, until the Computer Setup Utility opens. Turn on the computer and immediately press the Escape key repeatedly, about once every second, until the Startup menu opens.

Press F To navigate the Computer Setup Utility, select menu screens by pressing the left or right arrow keys. Use the up or down arrow keys to move through the list of items on the menu screen. Press the Enter key to select an item and open a submenu. Then use the left and right arrow keys to modify the settings. Press the F10 key to save the changes and exit from a submenu, or press the Escape key to exit from a submenu without saving the changes. Notebooks Disable secure boot on notebook computers.

Use the right arrow key to select the System Configuration menu, use the down arrow key to select Boot Options , and then press Enter. Press F10 to accept the changes and exit. Then press Enter or use the left arrow key to select File , use the down arrow key to select Exit Saving Changes , and then press Enter to select Yes. Type the code shown on the screen , and then press Enter to confirm the changes.

Recovery when Windows 10 does not start correctly If Windows 10 does not open correctly, perform the following steps to recover the computer:. If an error message indicates that System Recovery cannot be run from the startup screen, a set of recovery discs or a recovery USB flash drive is needed to perform a system recovery. Follow the instructions listed in one of the following sections, depending on the recovery media available: Recovery using HP supplied recovery media or Factory reset using media you created.

Turn on the computer and repeatedly press the F11 key about once every second until the Choose and option screen is displayed, and then continue. Under Help , click System Recovery.

If you have already backed up personal files or you do not want to back up personal files, select Recover without backing up your files , and then click Next. Continue to the next step. If you want to back up your personal files, follow these steps to create a backup. Select Back up your files first recommended , and then click Next.

If you want to identify the categories of files to back up, select Auto Selection. This option allows you to select the file type to back up instead of selecting the individual files to back up. For example, you can choose to back up all picture files, all document files, and all video files. If you want to select individual files to back up, select User Selection , and then click Next.

Auto Selection recommended : Select the file types you want to back up, and then click Next. The File Backup Wizard creates the list of files to back up.

Do not interrupt the backup process. User Selection : Select Compression to make your backup file smaller, or select No compression to make no change to the size of your backup file, and then click Next. Click Browse Files to choose the files to back up, and then click Next. Select the files you want to back up, and then click OK. Recovery Manager scans the computer for storage devices.

Select the storage device to save the backup, and then click Next. Depending on the media selected to store the backup files, the computer prompts you to insert a blank disc or a USB flash drive. Insert the media into the computer, and then click Next. Recovery Manager displays the progress in backing up and burning the files to the backup media.

When Recovery Manager is finished backing up files, remove the backup disc or storage device, and then click Next to continue the recovery process.

Read the on-screen information, and then disconnect any connected devices and cables, such as Personal Media Drives, USB drives, printers, and faxes. Do not interrupt HP Recovery Manager during the recovery process. When recovery preparation is complete, click Continue to proceed to the installation phase of the recovery process. The computer restarts several times during the recovery. This is normal.

Do not close, shut down, or disconnect the computer while HP Recovery runs. Recovery Manager reformats the Windows partition and reinstalls the original software.

After the system recovery is complete, click Finish to restart the computer. Complete the setup screens and wait until the computer finishes the setup. Click one of the following links to download the utility based on the operating system that came with your Notebook computer:. If you select Run, the disc creation process will start immediately and you cannot use the computer while the recovery disc on the USB flash disc is being created.

Save the file to a location on your hard drive where you can easily open it, such as the Windows desktop or My Documents folder. Be sure to save any important information from the device before creating the recovery solution. When prompted, select name of the USB flash storage device that you want to use for the recovery solution.

Do not interrupt the disc creation process or remove the USB storage device. When the creation process is complete, the computer will restart and prompt you to log in to the computer. When finished, remove the USB storage device and store it in a safe location. You can use this recovery solution to return the computer's software back to the way it was when the computer was first purchased.

Common issues that can occur during recovery solution creation The following are common error messages and problems that can occur when creating a recovery solution on a USB 2. Select an error message for more information. Figure : No removable USB drive detected error. To resolve an issue when the utility does not recognize the USB, do the following:.

Windows should recognize the device.